Product Info

I make each ceramic piece by hand, and with great care.  Due to the handmade nature of the work, please expect some variation from photographs and between pieces.  Products are porcelain unless otherwise stated.  Dishwasher and microwave safe.  Non-toxic/food safe glazes.

I reserve the right to limit or prohibit any orders.

I have made every effort to display as accurately as possible the colors and images of my products. I cannot guarantee that your computer monitor's display of any color will be accurate.


Shipping

Domestic:  All domestic orders are shipped using USPS Priority Mail (with USPS Tracking) and have an average delivery time of 2-4 days after shipping.  All orders will be shipped within 2-3 days of your order being placed unless they are designated as "made to order".  All made to order pieces will be shipped within 3-5 weeks of ordering.

International:  Unfortunately I don't generally ship internationally.  For special requests please email me at zstudios@zenasegre.com


Return Policy/Privacy

RETURNS

I want you to be happy with your purchase!  If you are not completely satisfied, you may return any item within 10 days of receiving the shipment.  If the items show any signs of wear, a refund can not be issued. Once I receive your returned item, a refund will be issued to you, less the original shipping costs.  For your protection, please pack your return item securely (items broken in return shipping will not be refunded), return your order with an insured, trackable courier, and retain your shipping receipt.  Zena Segre is not responsible for return shipping or for items damaged or lost in transit.  Please feel free to email me at zstudios@zenasegre.com for questions, returns, or exchanges. 

All sale, custom, and wholesale purchases are final.

 

PRIVACY

You agree that by accessing and using my website, products, or services that you are at least 18 years old and have the legal authority to enter into my Terms and Conditions contract.

All content on this site is the property of Zena Segre and is protected by United States and international copyright laws. 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, without express written permission.

The personal information you supply will not be shared with any third parties. By providing this personal information to us, you grant us permission to use and store this information. All transactions are processed using industry-standard security measures. We will not sell, rent or share your email address unless required by law or if you violate our terms and conditions.